Gift Certificate FAQs


Purchasing an Online Gift Certificate:

Online gift certificates are temporarily unavailable. We apologize for any inconvenience, and encourage you to explore our other gifting options currently available, such as our Gift Boxes and Virtual Chocolate Tasting Class.

Redeeming an Online Gift Certificate:

To redeem an existing online gift certificate with your purchase, follow the simple steps below.

  1. You need your unique gift certificate code, which is part of the gift certificate that was emailed to you as an attachment. It will look something like Z50-Y6K-COS-402.
  2. Browse the store and add items to your cart as you normally would.
  3. Click the 'View Cart' link to view the contents of your shopping cart.
  4. Type your gift certificate code in to the 'Redeem Gift Certificate' box and click 'Go'.


Purchasing a Flagship Gift Certificate:

Gift certificates for our Flagship Store, Factory Experience, or Classes are separate from gift certificates for use on For more information about purchasing one of these gift certificates, please stop by our Flagship Store or call us at 206.809.8373 and we would be happy to help you!

Need Help? Contact us!

We're happy to help. Please reach out.